OBJECTIVE:

Position that utilizes my diverse networking, security, UNIX and Windows experience.

 

PROFILE:

In-depth hands-on experience installing, configuring and troubleshooting multiple forms of fiber/copper connectivity and LAN/WAN links (including DS-X and OC/SONET), VPN devices, Firewalls, Routers, Packet Shapers, Switches, and Hubs.  Design, implementation, and administration of user support procedures and help desk for users of various skill levels and support requirements.  Architect and implementation of local and wide area modem and network links via dial-up lines and dedicated circuits (Frame, T1, T3, and OC3).

 

SUMMARY OF TECHNICAL SKILLS:

Developed and personally created numerous LANs / WANs, Email / DNS / FTP / Web Servers based on the unique needs of the serious computer user resulting in instant informational access to various programs, files, system languages, and general computer information.

 

RELEVANT EXPERIENCE:

04/08 to Present                                 NETWORK & SYSTEM CONSULTANT

(Consulting)                                        Self,  Reno, Nevada & Bay Area, California

 

02/05 to 03/08                                     LAB MANAGER  (2000+ Servers / 5000+ Users)

(Contract to Permanent)                    BEA Systems, Reno, Nevada

Budgeting of Servers, Racks,  and  Networking equipment

Primary Lab Manger for Reno, San Francisco, and San Jose

Support for all Servers, Firewalls, Storage, and Devices

Support for antique equipment with little to no documentation or support

Proactive support for systems to eliminate downtime across all OS Environments

Primary Engineering contact to support current and future projects

UNIX administration (Solaris, RedHat, Linux, Fedora, AIX, ESX)

Windows administration (Microsoft 7, Vista, 2000, 2003, XP, NT)

VMware administration (GSX, ESX, vCenter, Infra)

Big fix install and patch management

OS Provisioning (Unattended, Kickstart, Jumpstart)

System health monitoring (Hobbit, Nagios)

Implemented Remote Access tools/devices for remote labs

Inventory management for all Reno Data Center support equipment

Primary architect for new system installs in Reno Data Center

Install compliance for power and cooling

Installed 2 and 4 post Racks

Cable management

Installed electrical outlets for racks

Hardware maintenance for all product types

Last POC for all tickets entered in queue

24x7 monitoring and support

06/02 to 10/04                       INFORMATION TECHNOLOGY MANAGER  (65 Servers / 75+ Users)
(Permanent)                           Nextance Inc, Redwood City, California

Administer and Support Legato Tape Backup

Check and Correct errors in Windows Event Viewer on all Servers Daily

Check for Server updates and patches and apply as needed Weekly

Check Alert logs and correct problems with Printers, Norton, Sonicwall, PIX

Update Ghost images and software to include latest software and patches

Update Firmware on Servers for BIOS, SCSI, VIDEO, NIC, etc...

Reset password, correct names, create and terminate accounts on phone and servers.

Update servers/network in with updates from CERT, RedHat, Microsoft and SARC alerts

Maintain Exchange and correct problem, SPAM, DEAD MAIL, etc...

Successfully managed three-person-team, running all day-to-day IT operations, ranging from basic end-user support,

   to detailed network and systems support.

Designed and implemented all WAN connectivity solutions, including international backhauling.

Oversaw all improvement projects – completed under budget and with zero downtime.

Maintain Symantec and correct problems, Virus, Definitions out dated, remote client installs, etc...

Setup and configure phones (Punch down)

Purchase items requested, track status, and billing

Handle Facility Issues, Electrical / HVAC / Emergency Procedures

Upgraded DMZ from a Sonicwall SOHO to Sonicwall Pro

Added additional DMZ for remote office

Created DMZ to support Demo systems for Sales

Harden Network Security and Add Network Security Policy and Procedures

Responsible for DNS, WINS, DHCP design, implementation, and support

Architected and installed VPN solutions to remote India office, using PIX, Cisco IOS, and Sonic Wall

Responsible for all IT back office service for international company

Provided UNIX, NT, 2000, WAN, LAN, RAID arrays, Cluster Servers, telecom, and remote connectivity

Responsible for security, network design and implementation

Last POC for all tickets entered in queue

Supported Cisco, 3Com, Netgear network platforms

Supported Dell, Sun Enterprise / Ultra / SPARCstation, 2000 / Advanced Server, NT 4.0, Win 98, Solaris 2.x

Configured and support InterTel PBX systems

Managed Cisco PIX 515, Cisco Routers 17xx Routers running Cisco IOS 12.2

Managed 3com 3com SuperStacks 33xx, with Multiple VLANS

Managed SonicWall, MS-PPTP, Cisco L2TP and PIX IPSec.

Coordinated with telecom and various vendors on network connectivity issues

Rebuild network with Foundry equipment with minimal downtime

04/01 to 03/02                           SR NT / UNIX ENGINEER (140+ Servers / 400+ Users)
(Contract / Extended)                 Intel Corporation, Santa Clara, California

Responsible for stability, performance and maintenance of 140+ UNIX / NT / 2K Servers

Provided UNIX, NT, 2000, WAN, LAN, RAID arrays and network support
Responsible for creating and implementing standards for UNIX servers and networking

Supported systems include Intel, IBM, Dell, Sun Enterprise / Ultra / SPARCstation

Supported O/S’s included NT 4, Win 9x, XP, 2000, 2000 Adv Server, Solaris 2.x and Linux

Support network platforms include Intel Switches/Hubs, 3com Switches / Hubs, and Cisco Catalysts 35/65xx

Designed and implemented Data Operations Center

04/99 to 03/01                            SR NETWORK & SR SERVER ENGINEER (77 Servers / 400+ Users)

(Contract to Permanent)             Quintus Corporation, Dublin, California

Responsible for tasking five employees from different teams (Telecom, Network, Server Eng)

Architected and installed VPN solutions to remote offices for primary and secondary links, using PIX, Cisco IOS, Contivity,

   MS-PPTP and Sonic Wall

Responsible for tasking employees in four remote offices

Converted entire company email system from Sendmail to Exchange 5.5

Created and implemented Security, Remote Network, and Disaster policies

Trained direct reports in various operating systems, network, and backups

Responsible for all IT back office service for international eCRM company

Technical lead for S/A, C/S, Engineering, Telecom and Helpdesk groups

Provided UNIX, NT, 2000, WAN, LAN, RAID arrays, Cluster Servers, telecom, remote connectivity, DSS, and video

   network support

Re-designed and overhauled multiple business networking systems, including upgrade from Sendmail to Exchange 5.5.

Responsible for security, network design and implementation

Assisted in the design and construction of newly-constructed data operations center.

Responsible for DNS, WINS, DHCP design, implementation, and support for all remote offices

Responsible for 3rd and final tier support

Standardized HQ, remote engineering data centers, field support and acquisition integrations

Created Network Operations Center and Data Operations Center

Supported Foundry, Cisco, 3Com, Nortel, Bay Networks network platforms

Supported Compaq, IBM, Dell, Sun Enterprise / Ultra / SPARCstation, HP-9000, RS-6000, 2000 Advanced Server,

   NT 3.51-4.0, Win 95/98, Solaris 2.x, HP-UNIX 11.x and AIX 4.x

Supported Lucent, Nortel, Siemens, AT&T, and Polycom PBX systems

Managed Cisco PIX 525/10000, Cisco Routers 25, 26, 36, 72, 74xx Routers running Cisco IOS 11.2 – 12.2

Managed 3com CoreBuilders 9000, SuperStacks 33xx, with Multiple VLANS.

Managed Nortel Contivity, SonicWall, MS-PPTP, Cisco L2TP and PIX IPSec.

Coordinated with telecom and various vendors on network connectivity issues

Completely overhauled all network devices to improve performance and increase reliability

 

02/99 to 04/99                        INFORMATION SYSTEMS MANAGER (21 Servers / 30+ Users)
(Contract)                                 LFR Technology, Half Moon Bay, California

Worked closely with direct reports to meet strict deadlines

Administered Solaris, Linux, NT Servers, MS-Exchange, VPN

Troubleshoot problems from software / hardware to WAN

Redesigned network to improve performance and backups to increase reliability

Created backup and disaster policy

Introduced PPTP/VPN to users for remote connectivity

 

02/98 to 02/99                        INFORMATION SYSTEM MANAGER (47 Servers / 40+ Users)
(Permanent)                             Platinum Technology Inc., San Jose, California

02/97 to 02/98                        UNIX ADMIN / NT ADMIN / HELPDESK TECHNICAL LEVEL II & III
(Contract to Permanent)        Netscape Communications Corporation, Mountain View, California

05/96 to 01/97                        BANYAN/NETWARE/LOTUS NOTES ADMIN / HELPDESK TECH

(Contract / Extended)            Seagate Technology, San Jose, California

08/95 to 11/95                        NETWORK/SERVER ENGINEER / INTERNET TRAINER / SYS SALES
(Permanent)                              Media Network Products, Santa Cruz, California

08/94 to 08/95                        NETWORK ENGINEER/SYSTEM ADMINISTRATOR
(Contract to Permanent)          ICOT Corporation, San Jose, California

 

EDUCATION:

CCNA (In Progress)                                         MSCE Certification (In Progress)                     Certificate in MS TCP/IP                                 Certificate in MS Server Edition
Certificate in Advance UNIX I                       Certificate in Advance Network
Certificate in Legato Networker                     Certificate in Electronics